Servers and GPU Infrastructure
We operate a self-hosted Large Language Model (LLM) ecosystem, selecting models such as DeepSeek R3 and Mistral based on task-specific requirements. These models power:- Conversational interactions
- Complex reasoning operations
- Advanced classification tasks
- Dynamically adjust GPU instance count in response to real-time demand.
- Ensure optimal performance by efficiently allocating resources.
Embedding Models
We prioritize data privacy and security by running our own suite of embedding models rather than outsourcing user data to external providers like OpenAI. These models include:- Text embeddings
- Contextual embeddings
- Reranking models Our primary embedding framework is built using models from Nomic AI, ensuring high-quality vector representations while maintaining full control over data processing.
Retrieval-Augmented Generation (RAG) Operations
To support scalable data retrieval and indexing, we operate a distributed TimescaleDB infrastructure across multiple geographical regions. This architecture ensures:- High availability and redundancy
- Optimized performance for AI-driven data queries
- Automated document embeddings generation
- Advanced reranking model processing
- In-database execution of complex LLM queries
Conversational History Management
We utilize a tiered data storage approach to balance speed, scalability, and privacy:- Redis Instances – Handle real-time processing of user interactions, ensuring ultra-fast response times.
- MongoDB Atlas – Provides optimized long-term storage, supporting efficient indexing and retrieval.
- User data is stored as heuristic fingerprints —you exist as an encrypted ID within our system.
- Conversations remain private unless explicitly shared via our secure link-sharing feature. This privacy-first architecture ensures robust data protection while maintaining seamless user experience.
Agent Monitoring & Performance Analytics
Our AI agents are continuously monitored through a self-hosted Elasticsearch cluster, enabling comprehensive real-time analytics on:- System health indicators
- Token processing efficiency
- Term frequency and usage patterns
- Identify performance bottlenecks early
- Optimize model efficiency and responsiveness
- Continuously fine-tune our self-hosted models for long-term improvement